FAQ - Frequently Asked Questions
Updated November 2024 · Yellow Lemon Policies
Frequently Asked Questions
Everything you need to know about placing orders, shipping timelines, returns, and payments with Yellow Lemon. Tap on a question to reveal the answer.
Orders
How can I place an order?
Browse any category, choose your product, select the right size and quantity, then click "Add to Cart." Proceed to checkout and follow the guided steps until you receive the confirmation on-screen and via email.
What if I selected the wrong size or color?
Message us within 24 hours of placing the order so we can amend it before fulfillment. If the parcel already shipped, you can still request an exchange or return by following our 7-day policy.
Which sizes do you offer?
Most items range from S through 12XL (up to a 70-inch chest). Check the size guide on the product page for a breakdown by measurement.
How do I pick the right size?
Measure your chest, waist, and length, then compare against the size chart that appears on every product detail page. If you still need help, DM us on Facebook or call 01830676953.
Do you handle custom or bulk orders?
Yes. For event uniforms or wholesale requests, reach out via Facebook Messenger or email yellowlemonclothing@gmail.com with your quantities, deadline, and preferred fabrics so we can quote you quickly.
Shipping & Returns
How do I track my package?
Once dispatched, you'll receive an email with the tracking link and number. You can also check from your Yellow Lemon account dashboard.
Payments, Discounts & Support
How can I reach customer service?
Message our Facebook page, call 01830676953, or email yellowlemonclothing@gmail.com . We answer daily from 10:00–22:00 (GMT+6).
For sizing clarifications, fabric suggestions, or bulk quotes, just drop a line on Facebook Messenger or call us directly— we love helping you find the perfect fit.